Course Outline
This qualification reflects the role of individuals who act as franchisors. A franchisor licenses trademarks, and tried and proven methods of doing business to a franchisee in exchange for a recurring payment, and usually a percentage piece of gross sales or gross profits as well as the annual fees.
Possible Job Titles Include:
● Manager
● Managing Director
● CEO
Qualification Packaging Rules
Total number of units = 8
This qualification has no core units.
8 elective units must be selected, of which:
• 4 units must be selected from the Group A units listed below
• 2 units may be additional units from Group A
• 2 units may be selected from the Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
• if not listed below, one unit may be selected from either a Certificate IV or an Advanced Diploma qualification.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Language, Literacy and Numeracy (LLN) Requirements
On enrolment students complete an LLN Assessment conducted to assist us in identifying a student’s Language, Literacy & Numeracy levels, therefore allowing us to ensure they are enrolled on an appropriate qualification in order to ensure their ability to complete the work required in the enrolled qualification and meet their learning needs. Those who do not have the required LLN Language skills will be assisted where practical however, if their LLN skills are not sufficient to complete the course, they will be referred to a specialist in developing their LLN skills, potentially the TAFE closest to their home or workplace.
Eligibility Criteria
Students for enrolments into this course, under the structure outlined in this TAS are typically individuals who:
● Are existing employees working in a position within the Business Services operation
● May already hold a lower level industry qualification
● Wish to develop their skills to work in the Business Services industry
● Can perform a prescribed range of functions involving:
o Known routines and procedures and some accountability for the quality of outcomes.
o Complex or non-routine activities involving individual responsibility or autonomy and/or collaboration with others as part of a group or team.
● Typically, are over 18 years of age, or wish signed authority for a parent or guardian.
● Come from a variety of vocational and cultural backgrounds
● Speak English or from an English-speaking background but meet the LLN assessed requirements.
|
Core Units |
|
|
BSBCMM511 |
Communicate with influence |
|
BSBCRT511 |
Develop critical thinking in others |
|
BSBLDR523 |
Lead and manage effective workplace relationships |
|
BSBOPS502 |
Manage business operational plans |
|
BSBPEF502 |
Develop and use emotional intelligence |
|
BSBTWK502 |
Manage team effectiveness |
|
Elective Units |
|
|
BSBCMM412 |
Lead difficult conversations |
|
BSBCRT512 |
Originate and develop concepts |
|
BSBFIN501 |
Manage budgets and financial plans |
|
BSBFIN502 |
Manage financial compliance |
|
BSBHRM522 |
Manage employee and industrial relations |
|
BSBHRM524 |
Coordinate workforce plan implementation |
|
BSBHRM531 |
Coordinate health and wellness programs |
|
BSBLDR521 |
Lead the development of diverse workforces |
|
BSBLDR522 |
Manage people performance |
|
BSBOPS407X |
Support organisational response to disruption |
|
BSBOPS501 |
Manage business resources |
|
BSBOPS503 |
Develop administrative systems |
|
BSBOPS504 |
Manage business risk |
|
BSBOPS505 |
Manage organisational customer service |
|
BSBOPS506X |
Plan for organisational disruption |
|
BSBOPS507X |
Manage organisational response to disruption |
|
BSBPEF501 |
Manage personal and professional development |
|
BSBSTR501 |
Establish innovative work environments |
|
BSBSTR502 |
Facilitate continuous improvement |
|
BSBSTR503 |
Develop organisational policy |
|
BSBSUS511 |
Develop workplace policies and procedures for sustainability |
|
BSBTWK501 |
Lead diversity and inclusion |
|
BSBTWK503 |
Manage meetings |
|
BSBWHS432X |
Contribute to organisational mental health response in the context of disruptive events |
|
BSBWHS521 |
Ensure a safe workplace for a work area |
|
BSBXBD501 |
Develop big data strategy |
|
BSBXCM501 |
Lead communication in the workplace |
|
BSBXDB501 |
Support staff members with disability in the workplace |
|
BSBXDB502 |
Adapt organisations to enhance accessibility for people with disability |
|
SIRXOSM007 |
Manage risk to organisational reputation in an online setting |
