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Privacy Policy

NW
NationWide Academy
RTO 40393

Privacy Policy

Effective Date: April 2026

Privacy Act 1988
Australian Privacy Principles

About This Policy

We are committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding your information.

What Information Do We Collect?

During enrolment and your studies with us, we collect:

Your name, date of birth, contact details, and address
Your educational background and qualifications
Payment information for fees
Your course performance and assessment results
Information about any support needs or reasonable adjustments

How Do We Use Your Information?

We use your information for:

Training Delivery
Delivering your training and managing your course
AVETMISS Reporting
Reporting to government bodies as required
Communication
Communicating with you about your course
Payments & Refunds
Processing refunds and fee payments
Legal & Regulatory Obligations
Meeting our obligations under applicable laws and standards

Who May We Share Your Information With?

We may disclose your information to:

ASQA
Australian Skills Quality Authority
NCVER
National Centre for Vocational Education Research
GOV
Government departments for funding and compliance purposes
3RD
Service providers who assist us in delivering training

Your Rights

You have the right to:

Access
Request access to your personal information held by us
Correction
Request that we correct any inaccurate information
Complaint
Lodge a complaint about our privacy practices

How to Make a Privacy Complaint

If you have a concern about how we handle your personal information, contact our Compliance Team. We will investigate and respond within 5 business days.

1
Contact Us
Reach the Compliance Team with your privacy concern
2
Investigation
We review and investigate your complaint thoroughly
3
Written Response
Response provided within 5 business days

Legal Framework

Our privacy practices are governed by:

Privacy Act 1988
Commonwealth legislation governing privacy obligations
Australian Privacy Principles
APPs setting out how personal information must be handled
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Nationwide  Academy holds classroom training, works with the industry to identify skills and gaps in training needs, and provides training to fill these requirements. So let me warmly welcome you to Nationwide, with a commitment “We assist your destiny.”

© 2026 Nationwide Academy. All Rights Reserved.

RTO Code: 40393 | ABN: 40 146 514 301
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Nationwide Academy I RTO: 40393 I ABN: 40 146 514 301

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